Privacy Policy
Last Updated: September 15, 2025
This Privacy Policy describes how lintless ("we," "us," or "our") collects, uses, stores, and shares information about you when you access or use our website located at lintless.shop and any related services, features, or content we offer (collectively, the "Service"). By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Service.
1. Information We Collect
We collect information in several ways: directly from you when you provide it, automatically when you use the Service, and from third parties in limited circumstances.
1.1 Information You Provide Directly
When you register for an account, enroll in a masterclass, make a purchase, or contact us, you may provide us with:
Account and identity information: your full name, email address, username, and password.
Payment and billing information: billing address, payment card details, and transaction history. Payment card data is processed by our third-party payment processors and is not stored on our servers.
Profile information: your professional background, preferences, and any other information you choose to add to your profile.
Communications: messages, feedback, support requests, and survey responses you send to us.
1.2 Information Collected Automatically
When you interact with the Service, we and our service providers may automatically collect:
Device and technical data: IP address, browser type and version, operating system, device identifiers, and hardware configuration.
Usage data: pages viewed, time spent on pages, links clicked, search queries, course progress, video playback events, and referring URLs.
Log data: server logs that record your interactions with the Service, including timestamps, error events, and access records.
Cookies and similar technologies: we use cookies, web beacons, pixel tags, and local storage to recognize you, remember your preferences, maintain sessions, and analyze usage. Please see Section 7 for more details.
1.3 Information from Third Parties
We may receive information about you from third-party sources, including social media platforms if you choose to connect or log in through them, analytics providers, advertising partners, and fraud-prevention services. We combine this information with data we already hold about you only where permitted by applicable law.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service delivery: to create and manage your account, process enrollments and payments, deliver course content, and provide customer support.
Personalization: to tailor content recommendations, learning paths, and communications to your interests and progress.
Communications: to send transactional messages such as enrollment confirmations, receipts, password resets, and important policy updates; and, where you have opted in, to send promotional emails and newsletters about new courses, offers, and platform features.
Analytics and improvement: to understand how the Service is used, diagnose technical issues, test new features, conduct research, and improve the overall quality of the platform.
Security and fraud prevention: to detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal or harmful activities.
Legal compliance: to meet our legal obligations, respond to lawful requests from authorities, and enforce our Terms of Service and other agreements.
Business operations: to manage our internal operations, including accounting, auditing, and business continuity planning.
3. Legal Bases for Processing
We process your personal data on one or more of the following legal bases depending on the context:
Contract performance: processing is necessary to fulfill our agreement with you, such as providing the courses you have purchased.
Legitimate interests: we have a legitimate interest in operating a secure, functional, and commercially viable service, which we pursue in a manner that does not override your rights and interests.
Consent: where you have given us clear, affirmative consent, such as subscribing to a marketing newsletter. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Legal obligation: processing is necessary to comply with applicable laws and regulatory requirements.
4. How We Share Your Information
We do not sell your personal data to third parties. We may share your information in the following limited circumstances:
4.1 Service Providers
We engage trusted third-party companies to perform services on our behalf, including payment processing, cloud hosting, email delivery, analytics, customer support tools, and fraud detection. These providers are contractually obligated to use your data only to perform services for us and to maintain appropriate security standards.
4.2 Business Transfers
If we are involved in a merger, acquisition, asset sale, financing, or reorganization, your information may be transferred as part of that transaction. We will notify you via the email address associated with your account or by a prominent notice on the Service before your information becomes subject to a materially different privacy policy.
4.3 Legal Requirements and Safety
We may disclose your information if we believe disclosure is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to enforce our Terms of Service or other agreements; to detect, prevent, or address fraud, security, or technical issues; or to protect the rights, property, or safety of lintless, our users, or the public.
4.4 Aggregated or De-identified Data
We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with partners, researchers, or the public for business, research, or promotional purposes.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with the Service. We also retain data as necessary to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements. When we no longer need your data for these purposes, we delete or anonymize it in accordance with our internal data retention schedules.
If you request deletion of your account, we will process your request within a reasonable timeframe, subject to our obligations to retain certain records as required by law or for legitimate business purposes such as fraud prevention and financial record-keeping.
6. Data Security
We implement and maintain reasonable technical, administrative, and physical safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption of data in transit using TLS, access controls limiting data access to authorized personnel, and regular security assessments.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your data. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
If we become aware of a security breach that materially affects your personal data, we will notify you in accordance with applicable legal requirements.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve the Service. Cookies are small text files placed on your device that help us recognize you and remember your preferences across sessions.
7.1 Types of Cookies We Use
Strictly necessary cookies: essential for the Service to function, including authentication and session management. These cannot be disabled without impairing core functionality.
Performance and analytics cookies: help us understand how visitors interact with the Service by collecting information about pages visited, time on site, and errors encountered.
Functionality cookies: remember your preferences, such as language settings and login details, to provide a more personalized experience.
Targeting and advertising cookies: used to deliver relevant advertising and to track the effectiveness of our marketing campaigns. These are only set where you have given your consent.
7.2 Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling certain cookies may affect the functionality of the Service. For more information about managing cookies, refer to your browser's help documentation.
8. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal data. We extend these rights to all users on a good-faith basis regardless of location:
Access: you may request a copy of the personal data we hold about you.
Correction: you may ask us to correct inaccurate or incomplete data.
Deletion: you may request that we delete your personal data, subject to certain exceptions such as legal retention requirements.
Restriction: you may ask us to restrict processing of your data in certain circumstances.
Portability: you may request that we provide your data in a structured, commonly used, and machine-readable format.
Objection: you may object to processing based on legitimate interests or for direct marketing purposes.
Withdraw consent: where processing is based on consent, you may withdraw it at any time by contacting us or adjusting your account settings.
To exercise any of these rights, please contact us using the details in Section 12. We will respond to your request within a reasonable timeframe and may ask you to verify your identity before we can process your request.
9. Children's Privacy
The Service is not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13. If we learn that we have collected personal data from a child under 13 without verifiable parental consent, we will take steps to delete that information as promptly as possible. If you believe we may have collected data from a child under 13, please contact us immediately.
10. Third-Party Links and Services
The Service may contain links to third-party websites, tools, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform, as we have no control over and accept no responsibility for their content or privacy practices.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on the Service prior to the change becoming effective. Your continued use of the Service after the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
lintless
11710 SE 34th Ave, Portland, OR 97222, United States
Email: contact@lintless.shop
Phone: +1 (541) 622-2002
Website: lintless.shop
We are committed to resolving any privacy concerns you may have and will respond to all legitimate inquiries in a timely manner.